We are seeking a full-time Support Desk Analyst II immediately to work in our West Los Angeles, CA office.
The Support Desk Analyst II is responsible for supporting on-site and remote corporate customers on all matters pertaining technical support. This individual will troubleshoot and follow up on incidents via in person visit, email, incident management system, and phone. The successful candidate will enjoy working with customers at all levels, be amicable, and have excellent communication skills. This individual will be able to work independently with little supervision and will have the ability to take on various projects. This individual will work on the Support Desk team within B. Riley Financial, Inc. at our West Los Angeles branch.